Marketing research transcription is an important part of a research study. Let Focus Forward make your transcription an easy process. Working from our format or yours, we deliver your transcripts as they are complete with easy to read designations of moderator and respondents. Since we pioneered transcripts ordered at a focus group facility, we know research and how transcripts support your goals the best. From cost effective notes to key word searchable Enhanced transcripts, our team delivers your files on time, accurately and in the right format of a focus group.


From individual interviews to focus group transcripts, Focus Forward’s team is the expert in market research transcription. Our format or yours, you can select the way you view your transcripts to best support your research Formats like Edited Summarized and Excel Smart Transcripts are designed specifically for researchers, providing easy to analyze transcripts for your next presentation or report.


Interview Transcription

Interviews are transcribed and ready right when you need them for your project. Interview transcription is great for podcasts, sales calls, TV interviews and any type of conversation that needs to be typed for maximum usability.

Triad Transcription

Transcribe triads and follow the conversion for the best impact of the conversation. Our fast turn-around transcription of triads is ready on time and with speaker identification and timestamping. You need it for your project. Triad transcription is ideal to make sure that all communication is valued and not lost for your project.

Ethnography Transcription

Transcription of an ethnographic interview provides the exact text for you to read, or use in your report. A lot can happen during the interview and notes may not be all you need. Our transcripts are ready when you need them, so the ethnographic interview transcript can supply all the insights that you need for your project.

Focus Group Transcription

Marketing research focus group transcripts help support the research objectives and provide the exact text of the respondent and the moderator. Whether you’re writing the report or just need an easy to use transcript of the group and what was shared, our team will have transcripts ready for you in your format, or you can select one of ours.

Phone Interview Transcription

Phone interview transcription is the most popular type of transcription, encompassing a wide range of types which may include sales calls, business meetings, news interviews, legal calls, podcast interviews and more. Transcribe your phone interview for a word for word account of what happened on the call. These multi-purpose transcripts can support you in your personal life and for your business. Our team is ready for all your phone interviews so you have them when you need them.

Shop Along Transcription

Transcribe your shop along and keep the conversation going in the store without concern for taking notes. A word for word account of your shop along is what you will receive when you decide to transcribe the conversation. Our team will make sure that transcripts are ready when you need them, in the format that you prefer, for your shop along.

Focus Group Facility Transcription

Focus groups that happen in a facility often provide the maximum benefit when they are transcribed. Easy to read transcription of the moderator and respondents helps you both find and support your research insights. Whether your project needs transcripts in several hours or several days, our team provides an easy upload option, and your transcripts are ready when you need them.

IVR Transcription

We transcribe interactive voice response (IVR) communication between your system and the users of your system. Transcripts of the interaction are ready when you need them, on an individual or bulk basis. Transcribe your IVR communication and get the best value and understanding from your systems.


Feel free to send audio from your facility, your own file transfer platform or third party site, or upload your files to our free, HIPAA compliant and password protected SFTP site. We can even retrieve the audio for you! As we are partnered with hundreds of market research facilities, we may already have a working relationship with your contact. Ask your facility if they use Focus Forward Transcription or let us coordinate with your facility to make transcription simple.